Shipping policy

At Bobtasia, we are committed to delivering your orders reliably and transparently, ensuring a smooth and trustworthy shopping experience. Below are the full details of our shipping process.

Currency Notice

All prices, transactions, and shipping information on bobtasia.com are displayed and processed in the local currency of the customer based on their location:

  • United Kingdom — British Pounds Sterling (£)
  • United States — US Dollars ($)
  • Canada — Canadian Dollars (CAD $)
  • Australia — Australian Dollars (AUD $)
  • New Zealand — New Zealand Dollars (NZD $)
  • France — Euro (€)

Your bank or payment provider may apply currency conversion fees where applicable.

Shipping Fees

We offer free standard shipping on all orders within our supported shipping regions.

▹ No minimum purchase required
▹ No hidden fees
▹ Trackable delivery

Processing & Delivery Time

Order Cut-off Time: 5:00 PM GMT (London time)
Fulfilment Days: Monday – Friday
Handling Time: 1–2 business days (Monday–Friday)
Transit Time: 6–8 business days (Monday–Friday)

Total Estimated Delivery Time

Most orders arrive within 7–10 business days from order confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Note: During peak periods such as holidays, promotions, or seasonal sales, delivery times may be slightly extended.

Shipping Confirmation & Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking link, allowing you to monitor your delivery in real time.

Address Modifications

If you need to update your delivery address, please contact us as soon as possible at info@bobtasia.com before your order has been shipped.

Once an order has been dispatched, we are unable to modify the delivery address.

Delivery Restrictions

Bobtasia currently ships to:
▹ United Kingdom
▹ United States
▹ Canada
▹ Australia
▹ New Zealand
▹ France

We do not currently deliver to:

▹ PO Boxes
▹ BFPO (British Forces Post Office) addresses

Carrier Services

We work with reliable and well-known carriers to ensure timely delivery. Our delivery partners include:

▹ Royal Mail
▹ Evri
▹ Amazon Shipping
▹ USPS
▹ Canada Post
▹ Australia Post
▹ NZ Post

Lost or Delayed Orders

If your order is delayed, lost, or arrives damaged, please contact us at info@bobtasia.com with your order details.

We will contact the courier to investigate and will provide either a replacement or a refund if the parcel is confirmed lost.

Contact Us

We're here to help with returns, refunds, and any other questions you may have.

Email: info@bobtasia.com

Phone: +44 808 196 0916

Address: 117 Green Street, London E13 9JW, United Kingdom

Business Hours (GMT – London):
▹ Monday to Friday: 9:00am – 5:00pm
▹ Saturday & Sunday: 10:00am – 2:00pm

Average Response Time: 24–48 hours

For additional support, please visit our Contact Us page.